Voz Lumina

Professional Bilingual Customer Support

Voz Lumina is a BPO company specializing in providing exceptional support services to logistics and package delivery companies across the US, Canada, and China. We deliver seamless customer experiences in English and Spanish.

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Why Choose Voz Lumina?

We understand the unique challenges of logistics and package delivery. Our dedicated team provides comprehensive support solutions tailored to your business needs.

Proud Partner of CSV

Bilingual Excellence

Native-level fluency in English and Spanish, ensuring clear communication with all your customers.

Industry Expertise

Specialized knowledge in logistics and package delivery operations, providing informed support.

24/7 Availability

Round-the-clock support across multiple time zones to keep your operations running smoothly.

Our Services

Comprehensive support solutions designed for the logistics industry.

Phone Support

Professional phone support in English and Spanish, handling customer inquiries, tracking requests, and issue resolution.

Chat Support

Real-time chat assistance for your customers, providing quick responses and efficient problem-solving.

Email & Ticket Response

Timely and accurate responses to customer emails and support tickets, maintaining high satisfaction rates.

Focused on Logistics & Package Delivery

Our current clients specialize in logistics and package delivery, and we have developed deep expertise in serving this industry.